Online Custom Picture Frames & Art Framing | Framebridge

Framebridge | Customer Support

What can we help you with?*

Pre Purchase QuestionsFraming OptionsPhoto EditingPayment IssueDesigner's Choice QuestionPackaging RequestsOrder StatusChange Something About My OrderIssue with Your OrderGallery Wall QuestionDonation Request What can we help you with?

What can we help you with?

Pre Purchase Questions

Framing Options

Photo Editing

Payment Issue

Designer's Choice Question

Packaging Requests

Order Status

Change Something About My Order

Issue with Your Order

Gallery Wall Question

Please provide your first and last name*

First Name

Last Name

Please provide your email address*

The name of the person requesting a donation*

First Name

Last Name

Name of Organization*

Organization Mailing Address

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City

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ZIP Code

Event Name (optional)

Event Date (optional)

MMMMDD, YYYY

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EIN/Tax ID #(optional)

Please upload a copy of your IRS 501(c)(3) Determination Letter below Your Relationship to Organization

Is there any donation specific information you'd like to provide?*

Please give as much detail as you can. Pictures are always welcome in the event it's appropriate. You can attach those to your request below.

If there are any donation specific images or files you'd like to include, please do so here

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Max file size: 10 MB

There is an opportunity to showcase our Framebridge logo in promotional materials(optional)

Payment issue with an existing order?

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What payment issue are you experiencing?

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Order type?*

WebRetail Please provide your order number

Did you mail in artwork or upload an image?*

Mailed-in artworkUploaded artwork Did you mail in artwork or upload an image?

Did you mail in artwork or upload an image?

Mailed-in artwork

Uploaded artwork

Do you need new packaging?

YesNo Where should we ship the new packaging?

Address Line 1

Address Line 2

City

ZIP Code

What is the issue?*

Please give as much detail as you can. We request you provide at least 1 picture of the frame(s) you are returning. Additional pictures are always welcomed in the event it's appropriate. You can attach those below.

Picture of the frame

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Max file size: 10 MB

Additional Picture 1 (optional)

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Max file size: 10 MB

Additional Picture 2 (optional)

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Max file size: 10 MB

Order type?*

OnlineRetail What is your order number?

How can we help you with your order?*

When will my order ship?Did my order go through?Other

You can always view your order status on your account page here.

If you do not have an account with us, you may view your Order Status via the link in your original confirmation email.

If you need additional information, please complete the form below.

Would you like to provide us with any additional information?

Please give as much detail as you can. Pictures are always welcome in the event it's appropriate. You can attach those to your request below.

Order type?*

OnlineRetail Order number?

What would you like to change?

Moulding (Frame style)MattingImageSizeAdd a Gift NoteAdd InstructionsAdd a Brass PlateSwitch from Digital to PhysicalSwitch from Physical to DigitalOther Please provide any additional information regarding this change.*

Please give as much detail as you can. Pictures are always welcome in the event it's appropriate. You can attach those to your request below.

If you would like, you can attach a photo showing the change you would like to make.

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Max file size: 10 MB

Existing Order?*

YesNo Please provide your order number*

What are you interested in framing?*

Digital UploadQuick Ship GiftsArt, Prints & PhotographsDocuments & Items on PaperTextiles & JerseysObjects & Anything with Depth We love questions about framing! How can we help?*

Please give as much detail as you can. Pictures are always welcome in the event it's appropriate. You can attach those to your request below.

If you have files to include with your request, please upload them here

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Max file size: 10 MB

What would you like more information about?*

How do I Place an Order?Can I Framebridge It?How do I Mail You My Art?Do You Ship Internationally?Other

Right now we ship to the continental US, plus Hawaii and Alaska. We don’t ship internationally. Yet!

If you need additional information, please complete the form below.

We provide free prepaid packaging to make it easy to mail us your art. All Framebridge provided prepaid packaging and labels should be sent via UPS.

You can either use your own packaging (we'll provide a prepaid shipping label) or we'll send you a tube or flat mailer with a prepaid return label. Generally, we send you one tube or mailer for up to four pieces of artwork.

If you need additional information, please complete the form below.

Click here to check what you can Framebridge!

If you need additional information, please complete the form below.

Any Additional Details We Should Know About?*

Please give as much detail as you can. Pictures are always welcome in the event it's appropriate. You can attach those to your request below.

If you have an attachment related to your question, please attach it here.

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Max file size: 10 MB

What is your order number?

What address should we ship the packaging to?

Address Line 1

Address Line 2

City

ZIP Code

What kind of art will be you be shipping?*

Print/Photo/PaperCanvas (rollable)Canvas (stretched)I just need a Shipping LabelOther Is your art rollable?*

YesNo What is the size of your art?*

Do you have any additional information you would like to provide us with?

Please give as much detail as you can. Pictures are always welcome in the event it's appropriate. You can attach those to your request below.

If you have a photo you would like to include with this request, please attach it here.

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Max file size: 10 MB

Existing Designer's Choice order?*

YesNo Order number?*

Additional notes for your designer*

Please give as much detail as you can. Pictures are always welcome in the event it's appropriate. You can attach those to your request below.

If you have a photo you would like to share with your designer, please attach it here.

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Max file size: 10 MB

How can we help with your Gallery Wall?*

I have a question about a custom Gallery Wall ConsultationI have a question about a pre designed Gallery Wall on the website

Customize an expertly pre-designed gallery wall for your digital photos!

These gallery walls come with life-size hanging guides that tell you exactly where to put your nails on your wall and make it easy to hang in 10 minutes or less.

If you need additional information, please complete the form below

Consultation #

Have you placed your order yet? If so, please provide the order number here.

What information can we provide you with?*

Please give as much detail as you can. Pictures are always welcome in the event it's appropriate. You can attach those to your request below.

Please feel free to attach a photo of what you are inquiring about.

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Max file size: 10 MB

Existing Digital Order?*

YesNo Please provide your order number.*

This should start with an "R". If you don't have one yet, or aren't able to access, please type "n/a" Type of Photo Edit*

Convert to Black and WhiteBrighten and Color CorrectCropping and ResizingFile Type ConversionOther Please provide specific details*

Please give as much detail as you can. Pictures are always welcome in the event it's appropriate. You can attach those to your request below.

Please attach your photo here

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Max file size: 10 MB

Have more photos to share? Use a file sharing service and copy a shareable link into this field

We accept all major file sharing links such as Google Drive, Dropbox, etc

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